How we handle your information.
Last updated: May 7, 2026
1. Who we are
Online General Insurance (CA Lic #OI41637) is a California-licensed independent insurance agency operating at 19013 Ventura Blvd Suite J, Tarzana, CA 91356. You can reach us at (818) 922-7225 or info@onlinegeneralinsurance.com.
2. Information we collect
When you request a quote, upload documents, or contact us, we collect: name, phone, email, the type of insurance you're shopping, any details you provide in your message, and any documents you upload. We also collect standard server log data (IP address, user agent, timestamp) and basic analytics about which pages you view.
3. How we use it
We use your information to: respond to quote requests, shop carriers on your behalf, bind and service policies, comply with California Department of Insurance rules, and improve this website. We do not sell your information.
4. SMS / call consent (TCPA)
If you check the SMS consent box on our contact form, you agree to receive text messages and calls from us about your quote or policy. Message frequency varies; standard message and data rates may apply. Reply STOP to unsubscribe at any time. Consent is not a condition of purchase.
5. Sharing with carriers
To shop quotes, we share the information you provide with insurance carriers and their underwriting platforms. We only share what's required to obtain a quote or bind a policy.
6. Cookies and analytics
We use privacy-respecting analytics (Cloudflare Web Analytics) that does not use third-party cookies or fingerprinting. Your browsing on this site is not shared with ad networks.
7. Your California rights (CCPA / CPRA)
California residents may request access to, correction of, or deletion of their personal information. To exercise these rights, email us at info@onlinegeneralinsurance.com. We will verify your identity before processing the request.
8. Data security
Submissions are transmitted over HTTPS. Uploaded documents are stored in encrypted object storage with restricted access. We retain quote and policy records as required by California insurance regulations.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the "Last updated" date above.
10. Contact
Questions about this policy? Email info@onlinegeneralinsurance.com or call (818) 922-7225.